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Privacy Policy

Privacy Policy

Balkan Destination take the responsibility regarding your privacy, very seriously. The information we request when you make a reservation, is requested in order to offer you a professional service. We only share customer information with the hotel/accommodation you are booking in to. Under no circumstances will we distribute it to others, except in the unlikely event that the law obliges disclosure. Your contact data is used to make the reservation. This data will be passed on to the hotel/accommodation in order to identify you upon arrival and to contact you in case of changes in the reservation.

We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at to prevent personal data misuse and unauthorized access.

Credit Card information
We are well aware of the importance in keeping your credit card information secure and safe. Therefore, we apply strict measures of not allowing the use of credit card information online via e-mails we exchange with you.

When does Balkan Destination send you emails?
After you have made a booking you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel /accommodation as guarantee of the reservation. Sometimes Balkan Destination may send feedback or survey emails after your stay at the hotel. If you do not wish to give us your feedback, you can let us know and we will not request any further feedback. If you have any suggestions or remarks about this privacy statement, please send us an email at:

Balkan Destination.Ltd